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Connected & Online Program

Connected Online Logo

Approved Device Information and Specifications

Detailed information for approved devices and specification will be shared in the coming days.

The Connected & Online Program is a new initiative that will distribute up to 27,000 internet-enabled devices, along with assistive technology and supportive equipment, to eligible organizations across Massachusetts. The goal of the program is to expand access to education, workforce training and telehealth by establishing public device lending programs and on-site device stations, especially in Gateway Cities and rural communities. Devices will be fully loaded with software, selected accessories and warranties at no cost to end users. Funding is provided by the U.S. Treasury Capital Projects Fund (CPF).

The program channels a combined $23.08 million in Capital Projects Fund resources, $20.46 million for fleets of internet connected devices and $2.62 million for supporting equipment, into a statewide effort to close Massachusetts’ device gap. Under the leadership of the Executive Office of Economic Development (the federal recipient) and the Massachusetts Broadband Institute at MassTech (the implementing subrecipient). The program will procure and deploy up to 27,000 laptops, tablets, desktops and ancillary equipment over a 12-month period. 

Apply Now          View FAQ        View Program Flyer

Project Areas

The program will support projects that advance education, workforce development and health care access by enabling remote learning, work and health monitoring. Eligible initiatives include the purchase of laptops, tablets and desktops to expand broadband access and promote digital literacy and skills training. Per CPF Guidelines, project must enable activities in all three priority areas to be eligible.

Examples of projects in the three priority areas include:

  1. Education: Equips classrooms, libraries and learning centers with devices for activities including but not limited to virtual coursework, homework help, adult basic education and credential programs.
  2. Workforce Development: Supply community career hubs with reliable computers and software so jobseekers can conduct activities including but not limited to crafting resumes, completing training and pursuing remote work.
  3. Health Care Access: Provide devices and connectivity for activities including but not limited to telehealth visits, patient portal navigation and remote patient monitoring programs. 

Timeline

ActivityDate
Program Launch / Applications OpenMonday, August 25, 2025
Q&A Period BeginsWednesday, September 3, 2025
Technical Assistance SessionWednesday, September 10, 2025  Register
Q&A Period ClosesWednesday, September 10, 2025
Q&A PostedWednesday, September 17, 2025
Application ClosesFriday, October 3, 2025

Application Process

Those interested in applying to the Connected & Online Program should submit an application by Friday, October 3. One application per organization is allowed.

Organizations wanting to apply for devices to use at multiple sites must outline this in their application. A separate scope of work and equipment request for each site should also be included in the application. Organizations must request a minimum of 30 devices and may apply for a maximum of 500.  

Applicants should complete the online application after collecting all of the required documentation. The required documents listed below should be uploaded to the online application:

  • W-9 Taxpayer ID form
  • UEI Number
  • Program Narrative
  • Equipment Request Form 

Applicants must submit a program narrative that includes a clear scope of work, a schedule for device deployment and a justification for the number and type of devices applied for. The narrative should describe how devices will be used to support education, workforce development and health care access, and how those services are currently delivered or will be enhanced through this initiative.  

Applicants should describe how devices will be made accessible to the public, either through onsite use or a lending model, and how this aligns with the needs of the communities they serve. The application must also include a strategy for measuring usage and outcomes and outline a plan for ongoing support and device management 

Applicants requesting ancillary equipment must include, within a separate program narrative, a clear description of how the requested equipment—such as remote patient monitoring kits, assistive technology, Wi-Fi access points, printers or user-facing furniture—will support the capital investment of devices.  

Applicants may only apply for ancillary equipment if they apply for devices under the Main Device Program. 

The narrative should describe how this equipment will be integrated into existing services or access points, such as public health facilities, training programs, libraries or workforce centers. Applicants should explain how the equipment will enhance digital participation, accessibility, and service delivery, especially for underserved populations. Applications must also include a description of the organizational capacity to manage and maintain the equipment, along with a justification for each item requested from the approved list. 

To participate in the Connected & Online, eligible organizations must be physically located in Massachusetts and have the ability to make devices available to the public via onsite use or free lending programs.  

Eligible organizations must be one of the following:  

  • Municipality or municipal entity/authority
  • State agency
  • Nonprofit Organization, including community-based organizations  
  • Philanthropic Foundations  
  • Educational Providers  
  • Healthcare Providers  
  • Community Action Agencies  
  • Career Centers  
  • Libraries  
  • Other eligible organizations

Eligible organizations may apply for 30-500 of the following devices, peripherals and ancillary equipment: 

  • Laptops, tablets, desktops
    • Comes pre‑installed with productivity & security software (one‑time license
  • Standard peripherals (mice, keyboards, webcams, docking stations)
  • Supportive equipment:  
    • Remote Patient Monitoring kits  
    • Assistive‑technology hardware/software for individuals with accessibility needs
    • Wi‑Fi Access Points
    • Routers
    • Printers/scanners for public labs 

Device Distribution

MBI will be responsible for the purchase of devices and ancillary equipment. Devices will be shipped to distributed to approved applicants via a central staging site or directly to the recipient organization at no cost. However, no administrative reimbursements will be offered, so participating organizations must absorb any incidental program-delivery expenses.  

Once delivered, organizations must confirm every serial-numbered device in the order prior to utilization. They also must provide MBI with an activation form, certifying they have received the devices and all serial numbers match the order form.  

Once received, the approved applicant will assume ownership of the devices and agree to keep them publicly accessible through at least Wednesday, December 31, 2026.

No direct funds will be provided to organizations.

Any organization awarded devices and/or equipment through the Connected & Online Program must agree to the following:  

  • Public Benefit & Use Certification: Organizations must use all equipment and devices received through the program to support public access to education, workforce development or health care services in a manner consistent with the goals of the Capital Projects Fund (CPF). Devices received through this program must be publicly available via onsite use or a free lending model.
  • Deployment & Use Timeline: Organizations receiving devices through the program must agree to deploy devices within three months of contract execution, unless otherwise approved in writing by MBI. Unused equipment or delays in deployment must be shared with MBI immediately. MBI reserves the right to reclaim devices not deployed according to the scope of work.  
  • Ownership & Transfer Restrictions: Organizations awarded equipment and/or devices agree to maintain ownership through Wednesday, December 31, 2026. During this time, devices and/or equipment may not be resold, transferred or disposed of without written approval from MBI. Maintenance and support plans must be put in place to ensure functionality and public access throughout the life cycle of the program.
  • Federal Compliance: Those receiving devices and/or equipment agree to comply with relevant provisions of the Treasury Capital Projects Fund guidance. Device awardees must retain proof of purchase, deployment logs and service records as required for monitoring and federal reporting.
  • Reporting Requirements: Organizations receiving devices and/or equipment must agree to participate in all reporting and evaluation activities required by MBI and the U.S. Treasury, including but not limited to:
    • Quarterly Inventory Narrative – detailing devices in circulation, basic usage counts and any lost or retired units.
    • Program Impact Report – at the end of the program, applicants will submit a program impact report highlighting community impact, challenges and notable success examples submitted by Wednesday, December 31, 2026.
    • Close‑Out Package – at project completion, an Asset Disposition Log documenting any devices refurbished, donated or responsibly recycled. 

MBI will score applications for completeness, impact, feasibility, engagement, effectiveness and monitoring. Device applications will be evaluated across five categories totaling 100 points. A minimum score of 50 points (excluding bonus points) is required for award consideration. An additional 20 bonus points may be awarded for projects serving priority populations or offering added community benefits. The maximum score that can be awarded is 120.  

For purposes of this program, MBI is defining priority populations as households at or below 300% of Federal Poverty Guidelines for household size or income at or below 65% of Area Median Income (AMI). 

  • Project Impact (20 points)
  • Feasibility and Readiness (20 points)
  • Community Engagement and Public Accessibility (20 points)
  • Equipment Effectiveness and Program Alignment (20 points)
  • Monitoring and Evaluation (20 points) 

  • Applicants may earn bonus points based on community impact and responsible equipment use. 

Connected & Online Device Program – Scoring Rubric

CATEGORY HIGHEST SCORE 
(20 PTS) 
MEDIUM SCORE
 (10 PTS)  
LOW SCORE 
(5 PTS) 
LOWEST SCORE 
(0 PTS) 
1. Project Impact The project enables access to devices that support education, workforce, and telehealth programs. Benefits are clearly defined and tailored to high-need populations. Project supports one area (education, workforce, or health) with moderate impact. Project supports a general use case with unclear alignment to community needs. Project impact is not clearly defined. 
2. Feasibility & Readiness Applicant presents a clear implementation and sustainability plan for ongoing operations with timeline, partnerships, and staff capacity. Project is feasible with minor gaps in readiness. Feasibility is unclear or relies on unconfirmed partnerships. Project is not feasible as presented. 
3. Community Engagement & Public Accessibility Strong public outreach, with detailed plans for reaching underserved communities and ensuring public access to devices. Minimal outreach described; public accessibility is addressed but minimal. Weak engagement or unclear if the project is accessible to the public. No evidence of engagement or public accessibility. 
4. Equipment Effectiveness & Program Alignment Equipment request is clear, justified, and maximizes community impact while fulfilling program goals. Equipment request is somewhat aligned with project goals. Equipment request is vague or misaligned with stated outcomes. Equipment request is  unjustified. 
5. Monitoring & Evaluation Strong measurement framework with clear outputs and outcomes linked to digital inclusion goals. Some metrics described; long-term outcomes are unclear. Monitoring is limited or lacks structure. No evaluation or measurement plan described. 

BONUS CATEGORY (Max 20 points) 

POINTS 

Project is located in a Gateway City or State-designated Rural Community +5
Serves ≥ 75% Treasury-defined Impacted households +5
Integrates digital skills training or Lifeline/ACP enrollment support+5
Commits to refurbish, donate, or responsibly recycle displaced/upgraded devices +5

Total Possible Score: 100 Points + 20 Bonus points

120

This optional section is for applicants requesting additional equipment (e.g., remote patient monitoring kits, assistive technology). Priority is given to organizations serving populations with complex needs, such as Federally Qualified Health Centers (FQHCs), community health centers and disability-serving organizations. This is in recognition of the critical role these entities play in reaching high-need populations. 

ANCILLARY CATEGORY FULL SCORE 
(10 PTS) 
PARTIAL 
(5 PTS)
NONE 
(0 PTS) 
1. Public Access or Integration Readiness Equipment clearly complements device use and promotes digital access. Partial alignment with device integration goals. No demonstrated connection. 
2. Organizational Experience Applicant has a strong track record in relevant sectors (workforce, education, health). Moderate experience. No relevant experience. 
3. Priority Bonus (e.g., FQHC, CHC, Disability-Service Org requesting assistive or RPM tech) +10 if applicable 

-

-

4. Operational Readiness Strong staffing, infrastructure, and deployment plan in place. Some elements of readiness are addressed. No plan or capacity detailed. 
5. Empowerment-Centered Implementation Equipment use directly reduces barriers for underserved groups (e.g., disabled, LEP, rural, elderly). Some equity focus mentioned. No empowerment consideration. 
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